We use vegan leather(PU leather) instead of real leather to most of our bags. Vegan leather does not absorb water which makes it easy to clean. Unlike genuine leather, it is vegan and also doesn't dry out over time.
Is this real leather?
Can I get a coupon code for a discount?
Yes! We offer 10% discount code for your first purchase when you subscribe our newsletter. Many more special discount code will be released once you subscribe our newsletter! Please apply the discount code while you checkout
How long does it take to get delivered?
Depending on the inventory level, it can be different from product to product. Usually, it takes 2-5 days in US orders but if the item is out of stock, it might take a bit longer. Please talk with our customer support team through 24/7 live chat!
WHY CHOOSE KROSINY?
High quality bags & accessories at affordable prices
24/7 live chat support to resolve any concerns you might have
Unique styles and everyone gives compliments on me
100% free return with money back guarantee
Insane prices for a small bag which will not meet your expectation
No response your emails for over 24 hours. No live chat supports
Boring styles and no one recognizes it
Scamming again or need to pay return fee to return an order
SHOP WITH CONFIDENCE! OUR CUSTOMER SUPPORT IS AMAZING
I have ordered a couple of things from Krosiny. One was a purse, which I love, and will probably order more of their purses. The second thing I ordered was a watch, which I did not love so much. Nothing was wrong with it, just when I got it, it wasn't quite what I was looking for. So I emailed Krosiny customer service and asked what I needed to do to return it. They answered the next day, told me that I would immediately receive a refund, and that I did not have to return the watch, just to keep it as their gift and perhaps someone else could use it. What company ever does that??? What a great company to do business with! My refund was processed the same day. I will definitely be ordering from them again. They deliver what you ordered quickly and respond immediately if there is a problem. Can't ask for more than that. I would highly recommend this company. - Kathy Leslie
I have only glowing reviews for this company. Even though I had some difficulties applying a discount code, they went out of their way to make my experience great. Through chat, they quickly applied my discount and resolved my concern. Their products are so beautiful and beautifully packaged. Highly recommend!
- Jennifer Thomas
This was my first time ordering from this company. I ordered 3 purses for gifts.
I received 3 purses. I didnt open them because they were packaged so nice.
Then, I got an email that one of my purses was being shipped later. I was confused. I already had 3 purses. So, I opened up the small one and it was black. I didnt order a black purse. "I got someone else's order" I thought. I contacted customer service and was informed that it was their gift to me for being a loyal customer. I was floored.
I will definitely be ordering from this company again for Christmas gifts. - Jolyn Hann
FREE RETURN IF YOU DON'T LOVE IT
We value our customer satisfaction the most. If you're not pleased with your purchase for whatever reason: did not like the style, damaged or defective items, or unsatisfied with the service received, we offer a full refund with no return fee.
You are eligible for a replacement within 365 days after you have received your order.
You don't need to pay any hidden fee for a refund/return. Everything is free. Just shoot a message and let us deal with your issue.